Delivery Information

We know how excited you must be to try your new Rub & Roll products, and we are always trying our best to get orders out as soon as possible!

All orders are processed within 1-2 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Any orders placed on a bank holiday will be shipped the next business day.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We currently offer Royal Mail 1st Class, Royal Mail 2nd Class, or Royal Mail 48 Tracked services; you may choose your preference at checkout. No tracking information will be provided for Royal Mail 1st or 2nd Class shipping.

Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number, if you have selected the Tracked service. The tracking number should be active within 24 hours.


For our complete Shipping Policy please click here.